Cable & Internet

TELEVISION RECEPTION

If you see a "no signal" message, it is possible that you pressed the "input" or "source" button and switched the TV from the correct setting.  Please try pressing the input/source button to reset the signal.  It should be on one of the following settings:  CATV/TV/HDMI.

INTERNET ACCESS

Most properties do not require a password for internet access. 

If your property has a password, it has been provided with your check-in instructions.

If you are having trouble accessing the internet, please...

  1. Unplug the modem and router

  2. Wait two minutes, then plug in the modem

  3. Wait another two minutes, then plug in the router

  4. Restart your computer

  5. NEVER press the reset button on the back of the router;  this will erase the entire configuration.